Home >  Services >  Technical Support, 1.800.947.7526, M - F, 8:00am - 5:00pm CT


Have a question about a technical detail on a construction drawing?*

Customer Support Agents are Ready to Help



Every day, home builders and home owners from around the country contact us with technical questions about our designs.


We realize the more information you have about a home plan, the better you’ll build it. For that reason, should you have a question, our technical support staff is ready to assist. Whether you call us from the job site, the office, your vehicle, or even before you buy the plan. 


If you have a question, call us at 1.800.947.7526, Monday - Friday, 7:30 am - 5:00 pm CT.

Ask for technical support and have your design number ready.



*All questions pertaining to WL Martin Designs (24000 - 24999) should be directed to Bill Martin of WL Martin Home Plans at 1.850.907.0900, Monday - Friday, 8:00 am - 4:00 pm ET.

Updated: Friday, March 28, 2014 4:58 PM

"Design Basics values our intellectual property and that of its many collaborative partnerships. We, therefore, protect our 1,900+ plan design copyrights from illegal infringements. This preserves and maximizes customers’ investments, while also protecting our assets, our team members’ employment position, and our shareholders." 
We are a memeber of the American Institute of Building Design