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TECHNICAL SUPPORT

Have a question about a technical detail on a construction drawing?*

Customer Support Agents are Ready to Help

 

 

Every day, home builders and home owners from around the country contact us with technical questions about our designs.

 

We realize the more information you have about a home plan, the better you’ll build it. For that reason, should you have a question, our technical support staff is ready to assist. Whether you call us from the job site, the office, your vehicle, or even before you buy the plan. 

 

If you have a question, call us at 1.800.947.7526, Monday - Friday, 7:30 am - 5:00 pm CT.

Ask for technical support and have your design number ready.

 

 

*All questions pertaining to WL Martin Designs (24000 - 24999) should be directed to Bill Martin of WL Martin Home Plans at 1.850.907.0900, Monday - Friday, 8:00 am - 4:00 pm ET.

Updated: Friday, March 28, 2014 4:58 PM

"Design Basics values its intellectual property and that of its many collaborative partnerships. We therefore will protect our 1,800 + plan design copyrights from illegal infringements. This preserves and maximizes customers' investments, while also protecting its assets, employees and shareholders." 
Member National Association of Home Builders
We are a memeber of the American Institute of Building Design See Design Basics in booth C2850 at the 2015 International Builders Show