The year was 1972. Don McLean’s “American Pie” topped the Billboard charts, “The Godfather” made big-screen history, Billie Jean King won her seventh Wimbledon Tennis championship, and George Parmer founded Fine Line Homes in Harrisburg, Pennsylvania. In the 45 years since, American Pie still enjoys significant airplay, The Godfather remains one of the top-rated movies of all time, Billie Jean King’s impact on gender equality in professional sports can still be felt, and thousands of Pennsylvania and New York families come home to a house built by Fine Line Homes.
Such enduring legacies are neither accidental nor “good fortune.” Fine Line Homes has not merely survived, but thrived, for multiple generations in part because home building is a process, which Fine Line Homes has honed to near perfection. Then there are standards, such as name-brand building products. Yet it may be the company’s cornerstones of quality and integrity that laid the foundation for success, according to Mark Bittner, the company’s Director of Sales and Marketing.
“Under Mr. Parmer’s leadership, Fine Line Homes has grown to now serve all of Central and Northeast Pennsylvania as well as Southern New York,” said Bittner, continuing, “The company, and the homes we build, have evolved, but our ‘customer-first’ commitment is unwavering.”
Recently, Fine Line Homes’ customers Barbara and Jim Scheifley were interviewed in the Williamsport Sun-Gazette regarding their new home. Jim was quoted as saying, “They [Fine Line Homes] are very honest with you and there were no hidden prices.” And, “Their standard construction options are what other builders offer as extras.” Even the article headline, “On Budget and On Time,” attests to the company’s focus on the customer.
Each of Fine Line Homes’ regional offices (Harrisburg, Lewisburg, State College, Hazleton, and Sayre) has a different model home built for prospective home buyers to tour. There, they’ll meet with one of Fine Line Homes’ Housing Consultants who will help them through the home design, product selections, and purchase processes. Bittner practically brags on the Housing Consultants, “The majority have been with Fine Line Homes for more than 10 years. They know the homes, they know the products, they know the process. They know what can and can’t be done. Their knowledge is a tremendous value for our customers.”
Bittner says “Our home designs have evolved, based on customer feedback and input from Design Basics through their Woman-Centric Matters!® research into women’s preferences in the home. Our plans are more open and inviting, with larger kitchens and pantries, places to work from home, and more spacious bathrooms as well as enviable owner’s suites. Yet square footages have remained fairly constant over the past decade.” How? Most of today’s Fine Line Homes’ buyers favor one eating area as opposed to the formal dining room plus separate breakfast area layout, so the space formerly devoted to formal dining can be re-allocated. Similarly, a high majority of the company’s customers are choosing an oversized shower and dual sinks, but no bathtub in the owner’s bathroom.
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