WHEN
THE WAY YOU'VE
ALWAYS DONE IT NOT LONGER
CUTS IT
Scrapping
plan "A" for five steps to sell well
in a tough market
by Thomas
W. Richey
It's
attitude adjustment time! When the housing market slows and sales come harder, salespeople who work
the same old way fail. In a tough market, you must abandon the old ways
of working and incorporate learned proactive strategies to make the sales
the others won't. To keep your income and spirits up, refuse to participate
in any recession mongering.
Be prepared to work twice
as hard to make incremental sales.
Calibrate your time management!
Sales in this market
will come, not from expanding markets, but from sleeping competitors. Make
the Selling Edge Pledge!
Closing is back big time!
The worst suspects of today may
be the best prospects of tomorrow.
Work each and every prospect
till they buy or die!
Fine tune your closing
skills!
The triple threat salesperson wins.
1. Can generate own traffic.
2. Can CounSELL and close
what comes on site.
3.
Can predictably generate referrals.
The
TOP* pros are proactive! Proactive
means ultra-active. It means doing the things the others
won't to make difficult and
seemingly impossible
sales. It means cleaning up credit or shopping a loan or helping get a resale sold or saving
for initial investments. It means working smart and hard with people who
will work to acquire a home.
A proactive
salesperson takes positive
steps to ensure a regular flow of customers.
The rule is no less than 10 new registrations per week.
Examples:
Self-prospecting
with:
Broker
Co-Operation
Referral
Sales
Handout
50 Business Cards Per Week
Prospect
with Special Outreach Programs
Follow a Multi-Programming
Formula
Squeeze
every sale possible from your database. Remember that demonstration sells
new homes! The more you site, the more you write!
*Total Onsite Proficiency
Fine
tune your personal marketing action. A slower economy means you have to sharpen
your market-smarts. This is no time for poor "me-too" messaging
or a usual work ethic. During boom times, even weak salespeople
do well. In tough times, it's survival of the fittest!
Don't rely solely on corporate
marketing. Create your own Personal Marketing
Activities or PMA program.
Work your plan with Positive Mental
Attitude!
Set Goals to identify
the numbers of people worked to achieve a defined result. Example:
Hand out 200 business cards
per month...
Achieve 5% result (10 prospects
to the site)...
Score one sale for the effort
Cook up some creative outreach
disciplines.
Mind
the arithmetic that brings success. Even in the slowest markets,
people still buy new homes in some abundance. The trick
is to differentiate yourself
from the competition in everything
you do. Fine tune your CounSELLing skills... your environment… your selling
tools... your enthusiasm...your knowledge of multi-cultural buyers... your
Selling Skills Technology
(SST)... and your Personal Marketing Activities.
With this strategy, you will write more sales than your competitors!
Never let a week go by without 5 to the closing
table.
Site (Tour' em
to the site).
1-of-A-Kind (Confirm
uniqueness).
Work financing
numbers.
Project urgency.
Ask for the sale
(close).
Never let a week go by without 5 Be-Back
appointments.
Remember: 80% of all big ticket sales are made after the 5th close!
Each and every week make 20 calls of contact.
Say "Hi" to
your prospects on-line. If you have a compelling website, you can meet your prospects and motivate
them to visit your homes. But you must take the Internet seriously and
put the effort in. Consider every Internet hit a sale and try to establish
a dialogue. The rules:
Get Back fast. Like instantly!
Try to get phone numbers.
Goal 1 is to motivate the prospects to visit your site.
Goal 2 is to get 'em on the phone and motivate 'em to visit
your site.
Goal 3 is to send a proactive package to prospects who can
be motivated to visit your site.
Tom Richey
is president of Richey Resources, Houston, TX (7!3)
622-0877
or on the web: www.richeyresources.com .
Richey Resources specializes in operational marketing,
merchandising, sales management and design analysis with
intensive sales training for the front line salesperson.
For forty years, Tom has been involved in all aspects of
the building industry, from construction to land development,
to sales, marketing and advertising. He has been directly
responsible for managing over a half-billion dollars in
new home sales.